LISTEN & LEARN

LAB SESSIONS

Putting high-growth home care agencies under the microscope to see what works, what doesn’t, and why.

3 Strategies to Achieve Long Term Office Staff Retention (Catherine Vergara)

Respect + Trust + Communication = Engagement → Retention

The 3-Level Career Path for Caregiver Growth & Leadership (Aaron Stapleton)

Foundation > Enhanced Skills > Leadership Path = Professionalizing Caregivers

How to Become The Authority for Aging in Your Market (Kelly Adams)

G.A.P.S = Get curious. Ask better questions. Position yourself as a resource. Show up consistently.

Recruitment & Retention

How to Build Opportunity-Driven Relationships to Expand Service Lines (Kevin Smith)

Home Care + Care Management + Move Management + Private Pay Nursing = Integrated Senior Care

How to Bridge the Gap Between CEO and Caregiver (Alex Chamberlain)

Don't just write care plans—write job descriptions to set the caregivers up for success.

keep an eye out for episode show notes for related links & resources.

Think Like a Nurse, Lead Like a CEO (Laura Coyle)

Nursing Process: Assessment > Diagnosis > Planning > Implementation > Evaluation

What’s Holding Home Care Owners Back and Breaking Down Those Barriers (Deanna Keppel)

Engagement + Strategic Planning + Execution = Franchise Growth & Success

Strategies Behind Building a Dementia-First Home Care Business (Jonah Francis)

Purpose-Filled Dementia Care = Better Relationships, Better Care, Better Life

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