tags

Recruitment & Retention

Cycle: CG Engagement → CG Satisfaction → CG Retention & Performance → Business Outcomes
Hiring Branch Managers = 1) heart for the elderly + 2) willingness to learn + 3) self-starters
Go Where Others Won’t + Build Community Trust + Deliver Consistently = Rural Home Care Domination
Caregiver Retention = Personal Relationships x Consistent Communication x Feedback Culture
Hire People (Employees) + Trust People (Office Team) + Help People (Referral Sources) = Get More People (Clients)

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